Privacy Policy

PRIVACY POLICY

Effective Date: 19 August 2026

Finanziario Fulcro Investment Ltd (“FFI”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and process in the course of providing our services, communicating with clients and prospective clients, conducting training and consultancy activities, and operating our website.

This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you interact with us, including when you submit an enquiry, request a course outline, register for training, communicate with us by email or telephone, or use our website.

1. Who We Are

Finanziario Fulcro Investment Ltd is a financial and management consultancy company based in Nairobi, Kenya.

Website: https://ffifinance.com/

Office:
Old Mutual Building
3rd Floor, Suite 330/331
Kimathi Street
Nairobi, Kenya

2. Personal Information We Collect

Depending on how you interact with us, we may collect personal information such as:

  • Full name
  • Job title or position
  • Company or organisation name
  • Email address
  • Telephone or mobile number
  • Information relating to training enquiries and registrations
  • Information you provide when requesting course outlines, quotations or other information
  • Information contained in correspondence or communications with us
  • Information you provide when using our website or submitting an online form

We only seek to collect information that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Information

We may collect personal information when you:

  • Contact us by email, telephone or other communication channels;
  • Submit an enquiry through our website;
  • Request a training course outline or programme;
  • Register for or express interest in a training programme;
  • Request information about our consultancy or other services;
  • Communicate with us through professional or social-media platforms;
  • Complete an online form, including a LinkedIn Lead Gen Form; or
  • Interact with our website.

4. How We Use Your Personal Information

We may use personal information for purposes including:

  • Responding to enquiries and requests;
  • Providing requested course outlines, quotations and registration information;
  • Processing training registrations;
  • Communicating with you about training programmes, consultancy services and related enquiries;
  • Providing and improving our services;
  • Managing our client and prospective-client relationships;
  • Sending relevant business or training communications where permitted;
  • Maintaining business records;
  • Responding to requests, complaints or enquiries; and
  • Meeting applicable legal, regulatory or contractual obligations.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

5. Legal Basis for Processing

Where applicable, FFI processes personal information on the basis of one or more lawful grounds recognised under applicable data-protection law. These may include:

  • Your consent;
  • Taking steps at your request before entering into a contract;
  • Performing a contract with you;
  • Complying with a legal or regulatory obligation; or
  • A legitimate interest that does not override your applicable privacy rights.

Where processing is based on consent, you may withdraw your consent, subject to any legal or legitimate reason for which we may continue processing the information.

6. Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Service providers supporting our business operations;
  • Technology, website, communication or marketing service providers;
  • Professional advisers where necessary;
  • Relevant personnel within FFI who require the information to perform their duties; or
  • Public authorities, regulators or other parties where disclosure is required or permitted by law.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and data-protection safeguards are in place.

7. Data Security

FFI takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include appropriate access controls, confidentiality measures, secure storage practices and other safeguards appropriate to the nature of the information and the circumstances in which it is processed.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

  • Respond to enquiries;
  • Provide services;
  • Maintain appropriate business and transaction records;
  • Meet legal, regulatory or contractual requirements; or
  • Resolve disputes and enforce applicable agreements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

9. Your Rights

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

  • Be informed about how your personal information is being processed;
  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information where applicable;
  • Object to certain processing;
  • Request restriction of processing in appropriate circumstances;
  • Withdraw consent where processing is based on consent; and
  • Make a complaint regarding the processing of your personal information.

Requests concerning your personal information should be made using the contact details provided below.

10. Cookies and Website Information

Our website may use cookies or similar technologies to support website functionality, understand how visitors use the website and improve the user experience.

Where required, appropriate information or choices regarding cookies will be provided to website users.

11. Third-Party Websites and Platforms

Our website or communications may contain links to third-party websites, platforms or services.

FFI is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of third parties before providing them with personal information.

Where you submit information through a third-party platform, such as LinkedIn, that information may also be subject to the platform’s own privacy policy and terms.

12. Direct Marketing and Communications

FFI may use personal information, including contact details provided through enquiries, training registrations, website forms and other business interactions, to send information about relevant training programmes, workshops, consultancy services, events, business updates and other services offered by FFI.

Where required by applicable law, FFI will obtain the appropriate consent before sending direct marketing communications.

You may opt out of receiving marketing communications from FFI at any time by:

  • Using the unsubscribe option provided in our marketing emails; or
  • Contacting us using the contact details provided in this Privacy Policy.

Choosing to opt out of marketing communications will not affect your ability to receive services or information that you have specifically requested from FFI.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is being handled, please contact us:

Finanziario Fulcro Investment Ltd
Old Mutual Building
3rd Floor, Suite 330/331
Kimathi Street
Nairobi, Kenya

Website: https://ffifinance.com/
Telephone: +254 743 892 400 | +254 738 771 553

For privacy-related enquiries, please clearly indicate that your communication concerns personal-data protection or privacy.

15. Complaints

If you have concerns about the handling of your personal information, we encourage you to contact FFI first so that we can review and address your concern.